You can run the /resetnavpane command to remove all customizations to the navigation pane and check whether Outlook still won’t open.Ĭlose Outlook, select Start > Run, and type Outlook.exe /resetnavpane. The navigation pane displays your folder list and icons to move. See our in-depth guides on what to do when Outlook can’t access data files and how to repair an Outlook PST file that’s damaged or corrupted. You can use the scanpst.exe (Inbox Repair Tool) to scan your data files and repair errors. Occasionally, some of the data (PST) files Outlook stores may become corrupted. Notice that the Family & other users option is not available because Bob is a. Note: Back up your data files before removing your old profile because selecting Remove means all your offline cached content will be deleted. On the Create an account for this PC screen, enter the following. Select OK and check if Outlook starts normally with the new profile name.
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